Customer Testimonials

Google logo
Google Feb 4, 2023

Google logo
Google Feb 4, 2023

Great job done very well. I am proud to have a clear windshield again. So good and thank you very much.

Google logo
Google Feb 3, 2023

Google logo
Google Feb 2, 2023

Staff Accommodating and Helpful- Service was Exceptional

Google logo
Google Feb 2, 2023

I had great experience at Harmony Honda Kelowna. My car's issue was resolved free of charge even though the warranty just expired. Thank you very much for your help!

Google logo
Google Feb 1, 2023

Great service from Emmett and Steve at Harmony Honda. They made sure to go over all our questions, often anticipating them before we asked, and they treated us with respect through the process. Very clear and efficient with the paperwork as well when purchasing a used Civic.

Google logo
Google Feb 1, 2023

Google logo
Google Jan 29, 2023

Service staff are friendly and the work was completed in a timely manner while I waited inside the very comfortable lounge area. Great experience overall.

Google logo
Google Jan 25, 2023

Came in to get my car today. Kyle Mckenna was super helpful, especially when working on my finance application, I really appreciate the time and effort he put in to get the vehicle I want. Also especial thanks to Ian Ellis for being such a chill salesman, he was very honest, not pushy and very nice to have a conversation with. Overall this dealership is A+, staff were very friendly and welcoming. Would definitely recommend this to anyone who are looking for new or used vehicle.

Google logo
Google Jan 25, 2023

I bought my second car here, traded in my EX for a 2018 SI. I love it! It's a fantastic car and I had no problem getting all the paperwork done. My only issue is that when I purchased my ex I got a free oil change. I did not this time. Slightly disappointed. Overall a great experience!

Google logo
Google Jan 24, 2023

The service was excellent and in the time schedule

Google logo
Google Jan 22, 2023

Bought my first brand new vehicle here, staff were excellent and service has been wonderful.

Google logo
Google Jan 21, 2023

Great services. Easy to deal with Available Aaron is a awesome!!!!

Google logo
Google Jan 19, 2023

This was the first time that I’ve had a car serviced and my first experience was excellent. My car had to be kept overnight and Harmony Honda gave me a ride home and picked me up the next day. I have nothing bad to say. 10/10 highly recommend.

Google logo
Google Jan 19, 2023

First class service & advice. Knowledgeable staff, clean & tidy throughout the dealership. Harmony Honda in Kelowna is what I expect from a dealership for parts and accessories, winter tires, and good service.

Google logo
Google Jan 19, 2023

Google logo
Google Jan 17, 2023

Gary are salesperson was great. We have waited 11 months for our 2023 Radiant Red CRV Hybrid. He kept us in the loop, letting us know when the car came off the assembly line. When it was shipped from Ontario, Vancouver to Kelowna. Steve in Finance let us know of all our additional options, eg. Financing options, Undercoating, Ceramic coating, Winter tires etc. Both of these gentlemen are a great addition to this Honda team at "Honda Harmony". They have been honest, trustworthy and we felt like we were their only client. After receiving our car, a few days later ...

Google logo
Google Jan 17, 2023

Harmony Honda service is the best. They take great care of my aging Honda, everyone is always super friendly but also honest & real. I also really appreciate the online appointment booking and also being recognised when I drive in.

Google logo
Google Jan 17, 2023

Friendly and professional.

Google logo
Google Jan 16, 2023

Had my car towed to the dealership and I received a notification it had been received. Discussed issue, okayed what needed to be done. Once it was repaired, I was notified and sent a bill for to be paid on line. It was so efficient and easy. Very pleased with my new car service.

Google logo
Google Jan 14, 2023

Harmony Honda service is always perfect!

Google logo
Google Jan 13, 2023

Have you seen their website? Transparent about pre-owned and certified vehicles with Carfax, Inspection and No-documentation fees? This is the first time I have seen such a straightforward and no-BS portal! You guys are killing it! Best Wishes!

Google logo
Google Jan 11, 2023

I drove in unannounced with a racket going on under my car. The staff here went above and beyond to look after my worries and in a timely manner. Truly terrific service

Google logo
Google Jan 10, 2023

Fantastic service on a tricky diagnosis. They found the problem and reached out with solutions prior to starting repairs. Most appreciated for a shop to present options and pricing before racking up a large service bill.

Google logo
Google Jan 8, 2023

Absolutely tremendous service!! Polite quick efficient along with an uber ride to snd from our place we were staying! Efficient snd incredibly friendly!! Thank you so much!! We will definitely be back 👍❤️

Google logo
Google Jan 4, 2023

Google logo
Google Jan 4, 2023

I came from out of town, bought a used SUV from Harmony Honda in November 2022 and had a great experience. Emmett and his team had the vehicle ready for me and they have excellent customer service and hospitality. The car was at a very reasonable price and they are very friendly and fun to deal with. Top notch hospitality.

Google logo
Google Jan 3, 2023

Great place to buy a car!

Google logo
Google Jan 2, 2023

Excellent service! I also received a great price on the vehicle I purchased and the one I traded in! Very happy all around!

Google logo
Google Jan 2, 2023

I did not personally deliver my vehicle to Harmony for service. My daughter did so I can’t speak to their quality of professionalism at drop off. My daughter was happy with the drop off process and pick up procedure, so that was a good thing. As for the actual service provided, that remains to be seen. Harmony did was expected without added cost, so I’m happy. Michael

Google logo
Google Jan 2, 2023

Very exceptional service. They found the issue with after market stereo system issue connected to the battery power to my vehicle. I took out the stock stereo system and replaced it with one i bought from a tech store.That is why I will always have a Honda vehicle and go to this particular dealership for any of the mechanical or technical issue with my truck.

Google logo
Google Jan 2, 2023

Very good communication and follow up. No surprises. Thx

Google logo
Google Dec 31, 2022

Google logo
Google Dec 30, 2022

I would be delighted to give my feedback as it is rare to find great, or even good customer service, in this day and age. Thankfully this was not my experience with Harmony Honda, but rather excellent, thanks to Matthew. He was kind courteous and extremely helpful. Customer service at its best!

Google logo
Google Dec 23, 2022

I always get great service here. Wolfgang is my "go to guy" He even helped me out over the phone when I had an issue with my car when I was on a trip in Alberta.

Google logo
Google Dec 22, 2022

Staff was very friendly and helpful! Our salesman, Randy, was particularly great! I’d recommend him to anyone.

Google logo
Google Dec 22, 2022

Pleasant greeting, fast service, pleasant checkout.

Google logo
Google Dec 20, 2022

Google logo
Google Dec 20, 2022

Google logo
Google Dec 17, 2022

Google logo
Google Dec 17, 2022

Google logo
Google Dec 17, 2022

I had a great time dealing with Harmony Honda. They got my vehicle in and finished quickly, and my car is running well now. My shuttle driver was organized and efficient. Thank you Bill for being so lovely!!!! I did find their pricing was quite high and felt that they were trying to upsell me a little bit on the maintenance my car needed. other than that it was a good experience.

Google logo
Google Dec 15, 2022

Great service. Highly recommend the service department

Google logo
Google Dec 13, 2022

Google logo
Google Dec 13, 2022

Thank you for taking care of me and my car!!

Google logo
Google Dec 10, 2022

Great service and assistance. Thank you Matthew.

Google logo
Google Dec 10, 2022

Google logo
Google Dec 9, 2022

Google logo
Google Dec 9, 2022

I came in from out of town, bought a used suv here and had a good experience. Mo and her team had the perfect vehicle for me and they have great customer service and hospitality. The car was very reasonably priced and they're very friendly and fun to deal with. Top notch hospitality.

Google logo
Google Dec 8, 2022

Google logo
Google Dec 7, 2022

Google logo
Google Dec 4, 2022

Google logo
Google Dec 4, 2022

Wolfgang has always provided excellent, and professional customer service. Honda is very fortunate to have him as an employee.

Google logo
Google Dec 1, 2022

Google logo
Google Nov 30, 2022

Google logo
Google Nov 29, 2022

Google logo
Google Nov 27, 2022

I had very good experience at Harmony Honda. Very friendly staff, Garry and Curtis were really helpful in getting me into a new car.

Google logo
Google Nov 26, 2022

Very good customer service. I’m glad That I brought my vehicle to Harmony Honda for a service.

Google logo
Google Nov 25, 2022

Harmony always goes above and beyond to ensure that my vehicle is serviced/repaired in a timeline manner, the service advisors are always in constant communication when the vehicle is being worked on so you are never left in the dark. You are always greeted with a smile when walking in the door accompanied a positive, upbeat friendly environment. I would strongly recommend Harmony Honda.

Google logo
Google Nov 24, 2022

Google logo
Google Nov 23, 2022

Google logo
Google Nov 23, 2022

Showed up a week early for my appointment. Instead of just having me come back they offered to try and fit me in as I was already there. Even offered me a curtesy ride. Great customer service especially when the error was mine.

Google logo
Google Nov 23, 2022

Great atmosphere and a very welcoming staff at Harmony. We never felt pressured at any time so purchasing our little used car was painless and quick!

Google logo
Google Nov 20, 2022

Aaron was great made the process a breeze, he kept me updated throughout by text which was awesome because I don’t like phone calls! Unfortunately the first transmission they brought in wasn’t good but they worked hard to source another one.

Google logo
Google Nov 19, 2022

The staff are wonderful

Google logo
Google Nov 19, 2022

Fast efficient and fun great crew .Tyler Love. Was spot on. And appreciated . No games

Google logo
Google Nov 19, 2022

Very pleased to share my first experience with Harmony this week after acquiring a 2020 used Ridgeline from another dealer. Terri was super friendly when I called to book an appointment and Jeff in the service dept was very helpful in showing me how to use some of the trucks convenience and safety features. Shuttle service was also very timely. Overall a very pleasant experience. Brent

Google logo
Google Nov 18, 2022

Excellent service! A job well done even at this busy time of year.

Google logo
Google Nov 18, 2022

Great sales people. Tyler L. Was great I highly recommend going to see him or one of the other sales people if you are looking for a new or new to you vehicle.

Google logo
Google Nov 18, 2022

Recall fix. Great service. Drove me to work. Ready by end of day.

Google logo
Google Nov 17, 2022

Google logo
Google Nov 17, 2022

They squeezed me in, during busy time of the year to get my car fixed. Everyone there are super friendly and professional. Never had any problems with their services. I love Honda. So I maybe biased but I highly recommend bringing in your Honda car if you need a serious fix.

Google logo
Google Nov 15, 2022

Google logo
Google Nov 13, 2022

I purchased a vehicle at Harmony Honda this past weekend and I couldn't be happier about my decision. Quinn and his team had everything set up and ready to go when I got there and they made the process quick, easy, and enjoyable. I love my new truck and am very thankful that they were there to help me out.

Google logo
Google Nov 12, 2022

Quinn and Steve were awesome! I just purchased a new CRV from harmony Honda and they went above and beyond for us! The customer service was amazing. I will definitely come back.

Google logo
Google Nov 12, 2022

Google logo
Google Nov 12, 2022

Hi Harmony. I feel I must write to you about the quality of the Service appointment I have recently experienced at your Kelowna premises. From the moment I walked in, I was treated with respect and attention. I was offered water and coffee and Aaron looked me in the eye and listened to what I had to say. The quote was decent and the work undertaken was comprehensive and completed on time. My car has never been more responsive and as a result, I have a renewed confidence and feel that my driving is safer for myself and others. I ...

Google logo
Google Nov 11, 2022

Quick service & always with a smile 😃

Google logo
Google Nov 11, 2022

Google logo
Google Nov 9, 2022

Google logo
Google Nov 9, 2022

Fast and courteous.

Google logo
Google Nov 8, 2022

Wolfgang helped me out when I was in dire need to get my winter tires on. He was so very helpful and professional. Can't recommend these guys enough

Google logo
Google Nov 7, 2022

It’s all about service and Harmony Honda gives the best service every time!! My car was ready on time and the staff are always so polite and friendly - A big “Thank you “ to the staff for another amazing experience! Merry Christmas 🤶

Google logo
Google Nov 4, 2022

Excellent Honda Dealer. Great service from sales to the service department. They take good care of you. Ask for Gary Grochowich in sales. He will take good care of you.

Google logo
Google Nov 4, 2022

Google logo
Google Nov 3, 2022

Excellent job great customer service 👍

Google logo
Google Nov 3, 2022

Google logo
Google Nov 3, 2022

Google logo
Google Nov 2, 2022

Friendly and knowledgeable staff. Great little car. Will gladly recommend you.

Google logo
Google Oct 31, 2022

New to Kelowna, and my first experience at Harmony Honda. My advisor was Alistair. Very friendly and helpful. My shuttle driver was Frank. Prompt, a safe driver and engaged in conversation. I got an alignment and tire mount. I was provided with updates via text throughout, and had the option to pay online. I was satisfied by the quick and smooth service on top of great customer service. Thank you!

Google logo
Google Oct 30, 2022

I love the amazing customer service at Harmony Honda. The way the customers are treated is outstanding! Randy my favourite service advisor!

Google logo
Google Oct 30, 2022

Tyler from Harmony Honda was super helpful and went above and beyond for my wife and I. He truly wanted the best for us and made us feel comfortable with whatever decision we made. Thank-you Tyler!

Google logo
Google Oct 28, 2022

Harmony Honda is one of best agencies I’ve ever been to. All the staff members are amazing. I felt welcomed whenever I visited there. Especially the customer service of Garry from the sales department was outstanding. I highly recommend Harmony Honda if you want to buy a new or used car and ask for Garry you’ll not be disappointed with the product he’ll sell you.

Google logo
Google Oct 28, 2022

We had a great experience buying a very specific used car at Harmony Honda. Their response times were always prompt and courteous.

Google logo
Google Oct 27, 2022

I love Harmony Honda. They are always friendly and provide excellent service

Google logo
Google Oct 27, 2022

Google logo
Google Oct 27, 2022

Google logo
Google Oct 25, 2022

Google logo
Google Oct 25, 2022

DealerRater logo
DealerRater Dec 18, 2021

Harmony Honda Kelowna is the best. We have been dealing with this company for approx 30 years. Every new honda, approx three years apart from veh to veh gives us needed security with a veh because we are 80 plus in age. Gary known as Grouch is an amazing person to deal with. His demeanour is such, one could start a business with. Thank you. Now onto our next honda in 2022. Cheers. Dale Dirks, Veteran.

Read at DealerRater

 

LEAVE US A REVIEW